Privacy Policy puss777 – Your Privacy, Our Priority

This Privacy Policy ("Policy") describes the data protection practices of puss777 ("Platform", "we") and applies to all users who access or use our platform via puss777.org or our official mobile application.

Puss777 takes our responsibility to protect your personal data seriously. We operate in accordance with internationally recognised data protection principles and comply with all applicable personal data protection laws. Every decision we make regarding data collection and use is guided by the best interests and safety of our users.

By registering or using the puss777 platform, you agree to the terms set out in this Privacy Policy. If you do not agree, please discontinue use of our platform.

Puss777 collects your personal data in various ways depending on your interaction with our platform. Below are the categories of data we collect and the purpose of each:

We also collect data you voluntarily provide when contacting our customer support, participating in promotions, or completing feedback forms. This data is retained to help us improve our service quality.

The personal data we collect is used for specific and legitimate purposes. puss777 will not use your data for any purpose other than those stated here without obtaining your consent first:

• Service Provision: Process account registration, verify identity (KYC), handle deposits and withdrawals in MYR, and ensure access to all games and platform features.
• Security and Fraud Prevention: Detect and prevent unauthorised access, fraud, money laundering, and other suspicious activity through automated system monitoring.
• Legal Compliance: Meet anti-money laundering (AML) compliance obligations, KYC requirements, and any applicable legal reporting requirements.
• Service Communications: Send important notifications related to accounts, transactions, policy changes, and required security information.
• Marketing (with consent): Send promotional content, bonus offers, and platform updates only to users who have given explicit consent.
• Platform Improvement: Analyse usage patterns in aggregate (without identifying individual users) to improve platform performance and user experience.
• Customer Support: Resolve complaints, respond to enquiries, and provide technical support to users.

Puss777 does not sell, rent, or trade your personal data to third parties. However, in certain limited situations, we may need to share your data with the following parties:

• Payment Service Providers: Information required to process transactions is shared with providers such as banks, DuitNow, Touch 'n Go eWallet, GrabPay, and Boost — subject to strict confidentiality agreements.
• Game Providers: Minimum technical data required to operate integrated games with licensed providers such as Evolution Gaming and Pragmatic Play.
• Identity Verification Services: KYC data is shared with licensed third-party identity verification service providers for document verification purposes.
• Legal Authorities: puss777 will disclose data if required by a valid court order, law enforcement agency directive, or statutory reporting requirement.
• Business Transfers: In the event of a merger, acquisition, or sale of business assets, user data may be transferred subject to advance notice being given to users.

All third parties receiving puss777 user data are bound by strict data protection agreements and are only permitted to use that data for the stated purposes.

Puss777 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.

• 256-bit SSL Encryption: All communications between your browser/app and puss777 servers are secured with high-grade encryption that is practically unbreakable.
• Secure Data Storage: Personal data is stored on servers protected by multi-layered firewalls, role-based access controls, and 24/7 security monitoring.
• Two-Factor Authentication (2FA): 2FA is available and encouraged for all user accounts to provide an additional layer of protection.
• Regular Security Audits: puss777 conducts regular penetration testing and security audits by independent experts.
• Restricted Access: Only staff who require access to user data to perform their job functions are permitted to do so, and all such access is logged and monitored.
• Breach Notification: In the event of a security breach affecting user data, we will notify affected users within the timeframe prescribed by industry best practices.

Puss777 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal requirements. The following are general data retention guidelines:

• Active Account Data: Retained for the duration your account is active and for a minimum of 5 years after account closure for AML and financial regulatory compliance purposes.
• Transaction Records: Retained for a minimum of 7 years in accordance with applicable financial and tax regulatory requirements.
• KYC Data: Retained for a minimum of 5 years after the business relationship ends, in line with international compliance requirements.
• Communication Logs: Customer support communication records are kept for 2 years for quality assurance and complaint reference purposes.
• Marketing Data: Retained until you withdraw consent or request deletion, whichever comes first.

When data is no longer needed and there is no legal obligation to retain it, puss777 will securely delete or anonymise that data in accordance with established data disposal procedures.

As a puss777 user, you have the following rights regarding your personal data. We respect and facilitate the exercise of these rights:

To exercise any of the above rights, contact the puss777 customer support team via live chat or our official email. Requests will be processed within 30 business days. For complex requests, we may require additional identity verification before proceeding.

Puss777 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The following are the types of cookies we use:

You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality. Optional cookies can be turned off without impacting core puss777 platform features.

The puss777 platform is strictly restricted to individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Should we discover that data from an underage individual has been collected without our knowledge, that data will be deleted immediately and the account in question will be terminated.

If you believe a minor has registered on our platform or provided their data, please contact us immediately so that appropriate action can be taken without delay.

Puss777 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or service improvements. Any material changes will be communicated to users via:

• Email notifications to your registered address at least 14 days before changes take effect.
• Clear notices on the platform's home page and login page.
• In-app notifications if you use the puss777 mobile app.

The "Updated" date at the top of this page will always reflect the date of the latest revision. Continued use of the platform after the revision effective date constitutes acceptance of the amended Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or how puss777 handles your personal data, we encourage you to reach out via the following channels:

• Live Chat: Available 24/7 directly through the puss777 platform for immediate enquiries.
• Email: [email protected] for enquiries requiring a written response.

Our privacy team will aim to respond to all privacy-related enquiries within 5 business days. For formal requests such as data access or deletion requests, please clearly state the type of request and include the required identity verification information.